PRIVACY POLICY
Effective Date: February 16, 2026
Website: https://restorationinbound.com
Brand Name: Restoration Inbound
1. INTRODUCTION
Restoration Inbound (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit RestorationInbound.com or interact with our services, including SMS communications.
2. INFORMATION WE COLLECT
We may collect the following types of information:
2.1 Personal Information
• Full name
• Email address
• Phone number
• Company name
• Billing information
• Any information you submit through website forms
2.2 Automatically Collected Information
• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referring URLs
This information may be collected using cookies, analytics tools, and similar technologies.
3. HOW WE USE YOUR INFORMATION
We may use your information to:
• Respond to inquiries
• Provide services
• Manage client accounts
• Process payments
• Send service-related communications
• Send SMS communications (only with explicit consent)
• Improve website functionality and performance
• Comply with legal obligations
We do not sell personal information.
4. SMS COMMUNICATIONS AND CONSENT
4.1 Explicit Opt-In Requirement
We collect SMS consent exclusively through a required checkbox on applicable website forms.
• The checkbox is unchecked by default
• The language explicitly references SMS or text messages
• Consent is not bundled with email consent or general form submission
• Users must actively check the box to opt in
• Consent is not implied by submitting a form
If the checkbox is not selected, SMS messages will not be sent.
4.2 Types of SMS Messages
If you opt in, you may receive:
• Appointment reminders
• Account notifications
• Service updates
• Project communications
• Billing notifications
• Promotional messages, if applicable
Message frequency varies.
4.3 Automated Messaging Disclosure
SMS messages may be sent using automated technology or system-generated messaging platforms.
Message and data rates may apply.
4.4 Opt-Out Instructions
You may opt out at any time by replying:
STOP to cancel
After sending STOP, you will receive a confirmation message and will no longer receive SMS messages unless you opt in again.
4.5 Help Instructions
For assistance, reply:
HELP for help
You may also contact us through our Website for support.
5. DATA SHARING AND DISCLOSURE
We may share information with:
• Service providers and vendors who assist in delivering services
• CRM and messaging platform providers
• Payment processors
• Legal or regulatory authorities when required by law
All third-party service providers are required to maintain appropriate security safeguards.
We do not sell or rent personal information.
6. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.
However, no method of transmission over the Internet or electronic storage is completely secure.
7. DATA RETENTION
We retain personal information only as long as necessary to:
• Fulfill the purposes described in this Policy
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
8. YOUR RIGHTS
Depending on your jurisdiction, you may have rights to:
• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for communications
Requests may be submitted through our Website contact form.
9. COOKIES AND TRACKING TECHNOLOGIES
We may use cookies and analytics tools to improve user experience and measure site performance.
You may control cookie settings through your browser preferences.
10. THIRD-PARTY LINKS
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of external websites.
11. POLICY UPDATES
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated Effective Date.
Continued use of the Website constitutes acceptance of the revised Policy.
12. CONTACT INFORMATION
For questions regarding this Privacy Policy, please contact us through the contact form at https://restorationinbound.com.
By using this Website or opting into SMS communications through an explicit checkbox, you acknowledge that you have read and understand this Privacy Policy.